FREE UK 28 DAYS RETURN POLICY

FREE UK STANDARD DELIVERY USE 'FREEUK' AT CHECKOUT

PAY 30 DAYS LATER WITH KLARNA

FREE UK 28 DAYS RETURN POLICY

FREE UK STANDARD DELIVERY USE 'FREEUK' AT CHECKOUT

PAY 30 DAYS LATER WITH KLARNA


To start the return process for your order, please enter your email address, phone number and the order number below.

How do I make a return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved along with pre-paid shipping labels
  • Drop your item off at one of thousands of Collect+ drop off locations around the UK

 

What items are returnable?

You can return your items within 28 days of receipt of your shipment.

  • They must be in original condition, unwashed and unworn and in the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • UK returns only

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.